All Systems Operational
Uptime over the past 90 days. View historical uptime.
Account Access Operational
90 days ago
99.99 % uptime
Today
Account Details Operational
90 days ago
100.0 % uptime
Today
Application Viewer Operational
90 days ago
100.0 % uptime
Today
Background/Drug Screening Operational
Calendar Operational
90 days ago
100.0 % uptime
Today
Careers Page Operational
Create/Edit Jobs Operational
Help Operational
Job Board Distribution Operational
Messages Operational
Offer Letters Operational
Reports Operational
Third Party Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 26, 2024
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jul 26, 17:23 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 17:00 PDT
Scheduled - The ATS will be undergoing scheduled maintenance during this time. There will be a period of time during this window that the ATS will be unavailable.
Jul 23, 13:02 PDT
Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
Some Users May Not be Able to Access the ATS
Postmortem - Read details
Jul 22, 16:21 PDT
Resolved - While we have plans to address the root cause of this issue through several additional fixes, we are confident that this first stage of repair will provide full system stability. The Applicant Tracking platform is operating as expected, and we do not anticipate further outages from this incident. Our vigilant team continues to keep a watchful eye on things to ensure a seamless experience and will be making further upgrades to improve reliability of access. If you have any questions or need assistance, our support team is always here to help.
Jul 22, 12:05 PDT
Monitoring - Our Engineering team has implemented a solution, and they are actively monitoring the Applicant Tracking platform to ensure a smooth login experience. There is still work to do to prevent this issue from reoccurring, so we might see additional downtime over the next 24 hours. If you encounter any difficulties accessing the platform, we recommend clearing your cache and cookies and then attempting to access the platform again. Should the issue persist, feel free to reach out to our support team. We're here, ready to assist if needed.
Jul 22, 10:04 PDT
Investigating - Some users may be experiencing trouble when logging in to their Applicant Tracking platform and be shown the message "We'll be back soon." Our Engineering team has put on their investigator hats and are currently rummaging around in the code, looking for clues.

Here's what we know so far:
-This is a high-priority incident
-We are investigating the cause of the issue and dedicating Engineering time and attention to solving the issue quickly
-The issue is affecting some users and appears to be intermittent

In the meantime, please:
-Refresh your Applicant Tracking System page periodically to see if the issue has been resolved.

Our team of tech wizards is diligently investigating the issue and working tirelessly to resolve it promptly. We appreciate your patience and understanding as we navigate this technical challenge.
Jul 22, 09:46 PDT
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024
Some Users May Experience Issues When Saving Changes Made to Form Builder Questions
Postmortem - Read details
Jul 22, 20:26 PDT
Resolved - Our team has successfully implemented a solution to resolve the issue impacting the form builder feature on the create/edit job page. Users should now be able to save changes made to form builder questions without any problems. We apologize for any inconvenience this may have caused and appreciate your understanding and patience as we worked to resolve this issue. If you continue to experience any problems, please reach out to our support team.
Jul 17, 07:51 PDT
Identified - Our team has identified the cause of the issue impacting the form builder feature on the create/edit job page for some users. This is a high-priority concern for us, and we are actively working on implementing a solution. We are dedicating all necessary resources to resolve this issue and restore functionality as quickly as possible. We appreciate your understanding and patience during this time.
Jul 16, 14:38 PDT
Investigating - We're currently investigating an issue with the form builder feature on the create/edit job page. Some users are experiencing problems when attempting to save changes made to form builder questions. Our team is working diligently to identify the root cause. We appreciate your understanding and patience as we address this issue.
Jul 15, 13:23 PDT
Jul 16, 2024
There May Be Some Delays With Messaging
Postmortem - Read details
Jul 22, 10:39 PDT
Resolved - With the assistance of the third-party email providers, we have successfully resolved the issue. We appreciate your patience as we collaborated with them to address this matter.
Jul 16, 12:02 PDT
Update - We are continuing to work with the third-party email providers to resolve the issue.
Jul 15, 09:32 PDT
Update - No additional news to share at this time. We apologize for the continued trouble.
Jul 12, 10:36 PDT
Update - We are actively working on this issue and appreciate your continued patience as we collaborate with third parties to resolve it. Thank you for your understanding.
Jul 11, 11:09 PDT
Update - We are continuing to work on a fix for this issue.
Jul 10, 09:28 PDT
Update - No additional news to share just yet. We apologize for the continued trouble and appreciate your continued patience.
Jul 9, 10:47 PDT
Update - We are continuing to work with the third-party email providers to resolve the issue. We apologize for any inconvenience this may cause and appreciate your understanding.
Jul 8, 08:28 PDT
Update - No additional news to share just yet, but we’re focused on getting things back to normal as quickly as we can. We apologize for the continued trouble.
Jul 3, 08:46 PDT
Identified - We are actively collaborating with third parties to resolve the issue, and we are beginning to see signs of improvement. We sincerely appreciate your continued patience and apologize for any inconvenience caused.
Jul 2, 11:40 PDT
Update - We are continuing to investigate this issue. More updates will follow as soon as possible.
Jul 1, 10:47 PDT
Update - We're actively working on this issue, but we don't have any new information to share. We appreciate your continued patience while we work towards getting things back to normal.
Jun 28, 09:12 PDT
Update - No additional news to share just yet, but we’re focused on getting things back to normal as quickly as we can. We apologize for the continued trouble.
Jun 27, 07:50 PDT
Update - We are continuing to work with the third-party email providers to identify the issue. We apologize for any inconvenience this may cause and appreciate your understanding.
Jun 26, 08:13 PDT
Update - No additional news to share just yet. We apologize for the continued trouble.
Jun 25, 07:06 PDT
Update - We are continuing to work with the third-party email providers to identify the issue. We apologize for any inconvenience this may cause and appreciate your understanding.
Jun 24, 06:22 PDT
Update - No additional news to share just yet. We apologize for the continued trouble and appreciate your continued patience.
Jun 20, 10:02 PDT
Update - We're actively working on this issue, but we don't have new information to share at the moment. We appreciate your patience while we get things back to normal.
Jun 18, 07:41 PDT
Update - No additional news to share just yet, but we’re focused on getting things back to normal as quickly as we can. We apologize for the continued trouble.
Jun 17, 14:17 PDT
Investigating - Our technical team is currently working with the third-party email providers to identify the issue causing messaging delays. We understand the importance of smooth communication during the hiring process and are dedicated to resolving this as quickly as possible.

Here's what we know so far:

-Messaging delays are happening intermittently with certain email service providers: Yahoo, AOL, and Verizon.
-The issue is only affecting some users.
-We are actively investigating the cause of the problem in collaboration with the email providers.

In the meantime, please:

-Use alternative communication channels, such as alternative email addresses or phone calls, to reach your candidates.

We apologize for any inconvenience this may cause and appreciate your understanding.
Jun 17, 10:02 PDT
Jul 15, 2024
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 15, 20:26 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 17:00 PDT
Scheduled - The ATS will be undergoing scheduled maintenance during this time. There will be a period of time during this window that the ATS will be unavailable.
Jul 11, 08:15 PDT
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024
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