Our monitoring systems detected a brief period of instability affecting a small subset of our application servers. This caused intermittent access issues for a limited number of users. The system quickly self-corrected, and service was restored without the need for manual intervention.
Upon investigation, we identified that a system configuration setting related to connection and file handling was more restrictive than necessary given our current infrastructure. This limit was reached even during routine traffic, leading to the temporary disruption.
We have adjusted key server configurations to allow greater flexibility and better align with platform demands. These changes will enhance stability and prevent this specific issue from recurring.
We appreciate your patience and partnership as we continuously work to strengthen our platform’s performance. If you have any questions, our support team is here to help.