Some Users May Notice Hiring Managers Not Populating When Trying To Send Notes From The Applicant Profile

Incident Report for Applicant Tracking Software

Resolved

This incident has been resolved.
Posted Mar 15, 2023 - 09:48 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 15, 2023 - 06:00 PDT

Update

We are continuing to investigate this issue.
Posted Mar 15, 2023 - 05:58 PDT

Update

We're actively working on this issue, but we don't have new information to share at the moment. We appreciate your patience while we get things back to normal.
Posted Mar 15, 2023 - 05:33 PDT

Update

We are continuing to investigate the issue.
Posted Mar 14, 2023 - 15:56 PDT

Update

We're still actively investigating this issue. We'll provide another update as soon as we have more information to share.
Posted Mar 14, 2023 - 13:47 PDT

Update

No additional news to share just yet, but we’re focused on getting things back to normal as quickly as we can. We apologize for the continued trouble.
Posted Mar 14, 2023 - 12:10 PDT

Update

We’re still actively investigating this issue, but we don’t have any new information to share at this time. Thanks for sticking with us as we continue to work towards a fix.
Posted Mar 14, 2023 - 10:40 PDT

Update

We are continuing to investigate the issue.
Posted Mar 14, 2023 - 09:29 PDT

Investigating

We are investigating an issue where some users are not seeing the Hiring Manager's names in the drop-down to select when sending notes from the applicant profile. Further updates will be provided as the investigation continues.
Posted Mar 14, 2023 - 09:00 PDT
This incident affected: Application Viewer.