Delayed Resume Loading For Some Users

Incident Report for Applicant Tracking Software

Resolved

This incident has been resolved.

Posted Nov 21, 2023 - 05:13 PST

Update

We expect the backlog to be completed by the start of business tomorrow and appreciate your continued patience.

Posted Nov 20, 2023 - 14:25 PST

Identified

Some users may observe that recent resumes are not loading in the Resume Tab of the Applicant Profile. While resumes are being parsed, there is a backlog, which may also impact the search function. As a workaround, resumes can be downloaded from the Files Tab. We anticipate resolving this issue shortly and apologize for any inconvenience it may cause.

Posted Nov 20, 2023 - 13:37 PST

This incident affected: Application Viewer.