Latency/Degraded Quality in Response Time With Onboarding Documents/Offer Letters

Incident Report for Applicant Tracking Software

Resolved

This incident has been resolved.

Posted Oct 30, 2019 - 16:14 PDT

Monitoring

A fix has been implemented and we're monitoring the results.

Posted Oct 30, 2019 - 15:00 PDT

Identified

Some users may experience high latency when creating/sending offer letters & onboarding documents. We sincerely apologize for all of those who are impacted by this increased latency.

Posted Oct 30, 2019 - 14:54 PDT

This incident affected: Offer Letters.